MEET THE SQUAD: A Personal Glimpse into Our Team

As we continue to introduce you to our Squad, we are happy to share more about Sarah Klein. She has been with Nuvera over 5 years working behind the scenes as the senior operations manager. Keep reading to learn more about Sarah outside of work.

What’s your go-to productivity trick? I have to listen to music when I need to buckle down and get work done. Seems a bit counterintuitive but music has always helped me focus. However, it can’t be quiet or mellow, that is more of a distraction. It has to be upbeat and can vary from top hits, rock, rap, country, to house music, just depends on the day and my mood.

What three words would your friends use to describe you? Sarcastic, dependable, easygoing

What’s a trip that changed you, and why? Since the pandemic halted international travel, this year I have been lucky enough to escape in to nature and travel to several national parks and national forests in the US to appreciate our backyard more. It is truly fascinating to see the different landscapes and natural wonders that the country has to offer. The mountains and lakes of the Grand Tetons and Rocky Mountains are majestic, the steaming plains and cold rivers of Yellowstone are beautiful and bizarre at the same time, and the natural arches, needles, and island in the sky of Arches and Canyonlands are like another planet.

If you could snap your fingers and become an expert in something, what would it be? I have become more interested in photography lately and would love to know how to use all the photo editing apps like a pro and even get into some graphic design. There are so many tiny details and corrections that can be made to one picture, it is overwhelming trying to learn the steps. Becoming an expert in a snap would save me from a lot of frustration and few choice words.

When you were a kid, what did you want to be when you grew up? I started playing soccer when I was 5 and always wanted to play for the US Women’s National Soccer Team. Obviously, that didn’t work out but I am still a big soccer fan and rarely miss one of their games. I even made my dog wear their jersey during the World Cup, she wasn’t thrilled.

If you could choose a superpower, what would it be? It would be incredible to teleport of myself and others anywhere we wanted to go. I love to travel and explore but the expensive and long flights tend to get into the way. How great would it be to go anywhere in the world in minutes or even seconds for free!

MEET THE SQUAD: A Personal Glimpse into Our Team

In this months installment, we put a spotlight on John Valdes. John joined us after completing his MBA from the University of Pennsylvania and has been with Nuvera for just over two years. Take a look to see how he got to Nuvera and his go to karaoke song.

What led you to this career? While taking my MBA, I had the opportunity to work with Gilead Sciences and I jumped at it because of truly novel medicines they’d developed. It was a bit different from the public health work I did in the Philippines, where pharma companies actually got a pretty bad rap in my professional circle. But during my summer at Gilead I met a lot of passionate, patient-centered professionals whom I grew to admire, and showed me the tremendous impact I could make through a career in pharmaceuticals. So when I came back for my second year of MBA, I focused my job search on pharma and pharma-focused consulting companies, and that led me to Nuvera.

Do you have a hidden talent? What is it? I can crack the knuckle on my right thumb over, and over, and over again… indefinitely.

If you could snap your fingers and become an expert in something, what would it be? I would love to be a polyglot! I only speak two languages but I wish I could speak more. Being able to parachute into a random country and thrive by effectively communicating in the native language would be dope.

What’s your go-to karaoke song? On a business trip in 2015, took me 48 hours and multiple layovers (including an overnight delay at JFK due to a snowstorm) to go from Manila to Lima, Peru. It was my first time to fly alone. My first night after touching down at Lima, still drunk on jet lag, my officemates took me out to karaoke and I sang Champagne Supernova by Oasis. It’s been my song ever since.

Who would play you in a movie about your life? An East Asian man, I’d hope! Should go without saying but you never know how Hollywood producers might mess that one up, right?? I’ve been told multiple times across years and continents that I look like Ryan Higa. I could probably play him in his biopic.

MEET THE SQUAD: A Personal Glimpse into Our Team

This August we would like to introduce you to another amazing member of our Squad, Jennifer Dallego. Learn more about Jennifer from her unconventional productivity tricks to her one trip that really changed her.

Hello, my name is Jennifer Dallego and I am a consultant at Nuvera! I am originally trained in neuroscience and biopharmaceutical engineering and have a background in upstream biologics development. About a year ago, I made the decision to follow my desire of contributing to work that more directly influences the patient’s experience when engaging with pharma and specialty drugs. And that’s exactly what I do here! – I’ve worked with brands that make incredible impacts on indications across multiple therapeutic areas (immunology, oncology, metabolics, neurology, etc.) and have enjoyed designing and building support program solutions that cater directly to patient and provider needs.

What’s your go-to productivity trick? I’ve come to adopt two productivity tricks that, at their respective roots, attempt to slow down the perception of the passage of time. The first trick has actually slowly become an office tradition at Nuvera: plank for 1 full minute. They say that no minute is longer than a plank minute – “they” are absolutely correct. If I feel like I’m slowly becoming unfocused or beginning to feel the pressure of a deadline, I get up, and plank: besides the boost of endorphins, it makes me realize that a minute is actually a long time. Time suddenly feels a bit more spacious, and I get back to work! You’d think I’d have abs by now…
My second productivity trick is a bit more accessible if you’re not the planking type. Let’s say I want to finish something within the next 2 hours. I like to put on the full soundtrack of a musical I’m familiar with a similar duration, and use it almost as a time marker (e.g. “Act 2 just started! – I have about an hour left”). Lately I’ve been using the Hamilton soundtrack – let’s just say if Angelica needed a last minute understudy, Broadway can call me.

If you could add one thing to Nuvera’s office, what would it be? Nuvera’s office is, for lack of better words, one of the coolest offices I’ve had the chance to work in! A foosball table, skeeball, a retro Rock Em’ Sock ‘Em robots game, a stock full of snacks and seltzers, nice big windows for natural light – what more could you ask for!? But… there is one thing the office is missing, one of the most underrated kitchen appliances known to man: a toaster over. I feel disproportionally passionate about toaster ovens compared to the general population – there is no better way to heat up a meal with a crispy/toasty element than with a toaster oven. I’ll rest my case here, though if you’d like to discuss the incredible utility of toaster ovens, feel free to reach out.

What’s a trip that changed you, and why? I am unbelievably fortunate to have had the opportunity to study abroad for a semester in the gorgeous city of Granada, Spain. Granada sparkles in the Spring – the nearby rolling hills of the countryside, the incredibly unique combinations of Moorish and Christian architecture, the FOOD; it was surreal to be able to study in such a beautiful place. At the time, I hadn’t traveled abroad much, and was lucky enough to stay with a native Spanish host family, who, despite my cobbled together 7th grade-level Spanish fluency, was incredibly kind and extended every inch of hospitality to me as one could imagine. I had the opportunity to truly immerse myself, and begin to embody the “No Pasa Nada” culture of Spain; the phrase literally means “Nothing happened”, akin to “No worries” in English, and was used liberally – a product of the laid-back, joy-filled Spanish lifestyle. That semester truly taught me not to sweat the small things – there’s so many more incredible things to focus on than life’s little difficulties.

When you were a kid, what did you want to be when you grew up? I was one of those kids who changed their deepest career aspirations every other year. The funny thing, though, was that I felt passion for each one of them as vividly as if it were the only one! Most notably, I’ve wanted to be an astronaut, a meteorologist, a psychologist, and (the most persistent of the bunch) a chef! To this day I still hold an essential reverence and fascination for space, interesting weather phenomenon, mental health advocacy, and food. Some things never change, I suppose! I will say, though, a love of food has worked its way into my retirement goals: at some point in my life, I see myself owning a small bakery and enjoying the scent of fresh bread being baked every day before dawn.

If you could choose a superpower, what would it be?At the risk of sounding cliché- flying. I never understood how anyone could answer anything different! Aside from the practicality of being able to go anywhere for essentially zero effort/cost (well, in my made-up scenario it’s zero effort…), I think it would be incredible to float around on a lazy summer afternoon, letting the breeze carry you, and enjoying the view…

Nuvera Welcomes John Ahn to the Team!

John earned his bachelor’s in chemistry from Boston College. He then graduated from Thomas Jefferson University with a doctorate in pharmacy. During his time in graduate school, he was an intern in CVS and had rotations in a variety of healthcare settings, from the bone marrow transplant unit in a hospital to a business coalition on health. His interest in the industry side of pharmaceutics burgeoned while he was treasurer of his school’s International Society for Pharmacoeconomics and Outcomes Research chapter.

Outside his professional life, John enjoys listening to podcasts, convincing his friends and family to adopt a pet, and finishing dead last in his fantasy football league every year.

Motivation for joining Nuvera:

     “In the clinical setting, you see the care and attention providers show to individual patients. Unfortunately, those same providers aren’t typically involved in direct systemic improvement of the healthcare structure under which they operate. I wanted to take the passion they had and bring it to the top of pharmaceutical companies’ minds.

Nuvera is focused on the specialty medication population. Patients who need these products tend to need the most care. Not only do I get the opportunity to create effective product services for these underserved populations, but I also show that placing patients at the center of our priorities leads to a better world for all healthcare stakeholders.”

MEET THE SQUAD: A Personal Glimpse into Our Team

This month we are happy to introduce you to Farris Ibrahim. Farris joined Nuvera as the first employee 10 years ago and we have been fortunate that he has continued to share his expertise, insights, humor and several tasty drink recipes.

What’s the top destination on your must-visit list? I have been fortunate to do a lot of traveling in my life and been to some pretty great places. I was supposed to go to Santorini and Athens this summer, but the world had other plans, so that is going to stay on my list until I can get there.

What three words would your friends use to describe you? Dry-witted, loyal, surprising

What led you to this career? A desire to make a difference in the lives of people diagnosed and struggling with illness. I remember what it was like when I went through it and to be able to bring a voice and have my opinion matter to those that are helping shape an experience, led me to this career…and a little luck too.

What’s one thing you’re currently trying to make a habit? Healthier eating and exercise. I am trying to be mindful without being neurotic about what I eat and trying to exercise every day. Feel free to shoot me a note if you want to hear about my progress and how I was inspired by my colleagues to get up and get moving.

What’s one thing that surprised you about working at Nuvera? How good I thought I was with PowerPoint and how much more I have been able to learn and do. Being open to feedback and learning from those around me has really helped improve beyond where I was or thought I could be.

Who would play you in a movie about your life? Somebody tall and good looking, because, hey why not? Perhaps also with a British accent in real life so that when people heard interviews they could say “Did you know the actor who played Farris has an accent?”

What’s your favorite way to unwind after a busy day? Enjoying a Barrel-aged Manhattan, with at least 2 Luxardo Maraschino Cherries

MEET THE SQUAD: A Personal Glimpse into Our Team

In the second installment of “Meet the Squad,” Deepti Arun Kumar shares a glimpse into her work at Nuvera and how she unwinds at the end of the day.

I have been a part of Nuvera since 2015 and it has been an incredible journey until now working with a really great team. Over the last few years, I have worked on multiple revolutionary therapies with some of the leading pharma and biotech manufactures and more importantly genuinely nice people who care about their patients. My background in Microbiology not only helped me understand the clinical needs for product support but my past experience in discerning patient needs through social media conversations allowed me to implement the right solutions addressing these needs.

What’s your go-to productivity trick? Ever since I was a kid studying for mid-terms at the tender age of 10 to a world-weary 23-year-old completing my post-grad, and until now – a seasoned consultant, the only strategy that allowed me to remain focused was reading a book! Every time I felt my attention drifting or not being able to complete my targeted workload, taking 15 minutes to read a chapter or two helped me reorient myself and get back on track. I understand it seems counterintuitive to read a book while taking a mental break but the ability to step back and focus on something that I did not specifically need to, significantly increased my attention span for what came after.

What motivates you to take action? The ability to create something concrete and significant from a blank page has always been a very strong motivator for me. I love being able to take a nebulous idea, give it shape based on my own views, and finally share it with my team members to take it to the next level. Being a part of Nuvera has allowed me to stretch, challenge, and build on my creativity in this exact same way. Right from building a complete patient support program for a launch product or helping to set up an entire Patient Services team, the creation of a tangible solution keeps me going every day.

What’s one thing most people don’t know about you? Let me start by saying that I love animals and wanted to become a Zoologist at one point (one of my subjects in undergrad as well!). However, I have a deep fear of anything that flies – birds, butterflies, moths, bats – essentially anything that has an unpredictable flight pattern. Penguins are fine, they’re grounded, but a pigeon on the other hand can cause me to break out in a sweat by simply looking at me.

What’s your favorite way to unwind after a busy day? I have always been a binge watcher of shows whether they have been reruns of Friends or episode after episode of Property Brothers and Chopped – the quarantine certainly hasn’t helped in this regard! Every night, my husband and I put on our show du jour and relax for an hour or two. Right now, it is InMates on Netflix – one of those shows where anything can happen in the span of one single episode.

If you could choose a superpower, what would it be? Teleportation! Without a doubt I would use up my one of three wishes for this. Of course, I would also have the ability to teleport others with me like a true superhero.

Nuvera Marks 10 Years of Enhancing the Treatment Experience for Specialty Therapeutics

CEDAR KNOLLS, N.J., May 27, 2020 — Nuvera Life Science Consulting, a leading advisor on patient-centered experiences for specialty therapeutics, is celebrating ten years of partnering with top U.S. and international pharmaceutical and biotech companies to deliver award-winning patient support programs across numerous established and rare disease therapeutic areas.

Founded in 2010, Nuvera has been a pioneering architect in solving complex problems, and has been instrumental in delivering positive patient experiences that are accessible, seamless, and impactful. By building industry-leading, branded support programs and enterprise-wide strategic and operational capabilities, Nuvera has proven that a carefully orchestrated treatment experience can mitigate a myriad of potential barriers surrounding specialty products.

“Nuvera’s passion is crafting programs tailored to the unique combination of product attributes and patient/caregiver needs to ensure the critical access and support that patients require,” said Greg Klein, Nuvera founder and managing partner. “We want to thank our clients for their ongoing partnership and truly value working with like-minded industry experts to bring innovative solutions to patients and the caregivers we support.”

Over the years, Nuvera has built a team of treatment experience architects that are renowned for translating a critical understanding of the difficulty’s patients and HCPs face along the continuum of care into the design and implementation of holistic support solutions that deliver seamless treatment experiences.

Nuvera continues to grow their team of top industry experts and expand its capabilities to benefit client partners and, ultimately, the patients who depend on these vital therapies.

About Nuvera Life Science Consulting
Nuvera Life Science Consulting helps the world’s leading pharmaceutical and biotech companies deliver impactful patient and HCP support experiences for specialty and rare-disease therapies. Nuvera excels at uncovering patient/HCP needs, and crafting and helping execute seamless treatment experiences that enhance patients’ ability to obtain, start, and stay on therapies. Over the last 10 years, Nuvera has partnered with a multitude of companies to implement solutions across over 25 specialty therapeutic areas, earning its client partners both U.S. and global excellence awards. To learn more, please visit


Nuvera Life Science Consulting
P: 973.455.0444

MEET THE SQUAD: A Personal Glimpse into Our Team

Nuvera will be sharing more about our team members that shape Nuvera and work we do. In this inaugural employee profile post, Alicia Shang is sharing a bit more about her success and life outside of work

I joined Nuvera as a senior analyst after accomplishing MPH degree at Yale School of Public Health. With a rooted passion in life science, I have worked for several industry leaders in different roles across product lifecycle, including Global Regulatory Intelligence at Alcon, Sales Operations at Illumina and Marketing at GE Healthcare. I enjoy working in a team with diversity in background and experience, and always find it inspiring to interact and collaborate cross-functionally.

What behavior or personality trait do you most attribute your success to, and why? As someone who came in from a science background, I hold genuine passion on understanding drug mechanisms, disease pathology and epidemiology. These scientific facts allow me to establish a foundation on how our client’s product differentiates them from their competitors. More importantly, after researching and reading, I am able to put myself in the shoes of the patients and anticipate what they are going through. This has been very helpful while mapping out the patient journey in past projects.

What’s one thing you’re currently trying to make a habit? One privilege of working from home under quarantine is to use the 1-hour commute time on cooking dinners. I have been trying to be more creative and healthier on food choices for the past two months. That being said, I have tried 49 recipes and most of them had a good balance on nutrition intake. Still, fried chicken is allowed for cheat meals…

What’s one professional skill you’re currently working on? Being at Nuvera for almost half a year, I can see myself growing both personally and professionally with ongoing mentorship and support from the leadership. Currently, I am working closely with my manager to further develop skillset on how to actively engage with the clients and present certain pieces of the deliverables, which requires the capability to take ownership and to communicate efficiently.

If you could add one thing to Nuvera’s office, what would it be? Golden British Longhair!!! (Or any fluffy cat). I am an 101% cat person, and would dream to have a ball of fur to pet throughout a busy day. Well…the reality is, to protect our precious printed blueprints and all the cables, I guess we cannot handle a real cat in the office.

What’s the top destination on your must-visit list? Tokyo, for sure. I know there are a variety of fancy Japanese restaurants in NYC, but would like to try the most authentic Omakase in its country of origin. Besides, there are plenty of museums, art galleries, and exhibitions that I wish to visit, especially the ones related to Ukiyo-e artworks and Studio Ghibli.


The global pandemic has changed almost everything, pushing (or more like shoving) companies to adjust how they work in this new ‘distanced’ environment. For those fortunate enough to continue working in a virtual format, you may face some challenges!

A virtual meeting like this is common place these days. Thankfully, Nuvera was poised to handle the conversion to full-time work from home due to its regular schedule of working remote 2 days a week. But more importantly, we have a team of people that truly care about each other.

Working from home definitely has it perks from an easy commute into the next room, going seriously casual (e.g.  wearing sweatpants more often than not), spending more quality time with family, or having the extra time to catch up on the latest movies and TV shows. The opportunity to learn new ways of working (especially messing with virtual backgrounds, etc.) doesn’t hurt either.

But being separated from live interactions with a team can be challenging as well. Our team is missing the comradery of sharing ideas and best practices spur of the moment when together in the office, leveraging whitewalls to strategize on difficult programs, or playing a heated game of foosball. These activities, at first, might seem like distractions, but they often prove to be a productive mini-break to help revitalize all of us.

Nuvera is Pleased to Welcome Alicia Shang to Our Growing Family!

Nuvera Life Science Consulting is excited to announce a new team member! Alicia Shang has joined the Nuvera team in December 2019.

Alicia holds an MPH degree from Yale School of Public Health, majoring in Epidemiology and minoring in Regulatory Affairs. Prior to Yale, she completed a BSc. degree with Honours in Biomedical Sciences from National University of Singapore. With a genuine passion on life sciences industry, Alicia has worked for several industrial leaders in different practices, including Global Regulatory Affairs at Alcon, APAC Sales Operations at Illumina and Marketing at GE Healthcare. Observing and contributing to how different organizations achieved their successes, she gained experience on working with internal and external stakeholders across brands and product life cycles.

Besides industrial experience, Alicia is interested on clinical research, where she invested both experimental and analytical efforts and co-authored 7 publications to the date. Her major focus was on clinical application of MRI sequences on disease prognosis/diagnosis and tumor stage differentiation. Additionally, she is passionate on women’s health and completed a master’s thesis on using mindfulness-based dietary techniques to prevent gestational weight gain.

Alicia is currently based in our Cedar Knolls, NJ headquarters. She moved to the U.S. less than three years ago, which is the fourth country she has lived in, after China, Singapore and France. Even 12-hour flight away from home, she still proudly introduces Chinese history and culture to whoever is eager to learn. For now, she is trying to find a sport that she can finally be good at, and we shall see how that goes.